Job description

We are looking for a dynamic and experienced candidate to lead our organization's comprehensive communications efforts. This role is critical to advancing thought leadership and shaping a world-class reputation and footprint. 🌍

In The Synergist's fast-paced, ever-changing communications landscape that has to contend with multiple organizational identities, we need someone exceptionally agile, capable of skillfully juggling various types of 360-degree communications, from public affairs to growth hacking. 🤹‍♀️

The ideal candidate should demonstrate the ability to maintain consistency and continuity across various messaging platforms, ensuring that all audiences receive a consistent and clear message. This role requires expertise in managing a wide range of communication channels and the ability to manage the team and its activities in a healthy, timely and productive manner. The ability to quickly adapt to changing scenarios while keeping the team focused and motivated is crucial to success in this position.

Key Responsibilities:

Strategic communication planning: Develop and implement an integrated communications strategy that shapes the environment and contributes to The Synergist's vision and mission. This includes overseeing the creation of communication plans, messaging frameworks, and key narratives, as well as designing the most optimized communication channel strategy to reach, engage, attract, and convert audiences into ambassadors.
Leadership and team management: Lead, develop and mentor a communications team (4-5 people in-house and a network of communications professionals), fostering an environment of collaboration and excellence. Operate, optimize and supervise the selection and management of external communication partners and providers.
Defending identity and values: Defend and communicate our identity and organizational values across all platforms. This role is critical to integrating the core principles and ethics of The Synergist and its programs into communications that also reflect commitments to societal impact.
Media and Public Relations: Act as the organization's primary spokesperson, manage media relations and ensure a positive public image. Develop strong relationships with leading media outlets and influencers.
Digital and Social Media Monitoring: Oversee digital communications strategies, including social media management, content creation, and online reputation management. Ensure a consistent and innovative presence on digital platforms.
Crisis Communications: Lead crisis communications efforts, developing rapid response strategies to maintain the organization's reputation in challenging situations.
Collaborate with the program team to support stakeholder engagement: Strategically map and engage with various stakeholders, including government entities, community groups, private sector partners, and the not-for-profit sector, to advance the organization's interests and enhance its position.
Foster community development and nurture: Actively participate in and nurture community development initiatives. Build and maintain strong relationships with diverse communities, facilitating open dialogues and collaborative efforts. This includes developing communication strategies that support community-based projects and foster a sense of belonging and shared responsibility within The Synergist's broader multi-stakeholder community.
Impact measurement and analysis: building on results and targeting and measuring results. Continuously monitor, analyze, and optimize the performance of communication campaigns, using data to inform future strategies and report on effectiveness. Leverage and optimize strategic tools (Hubspot, Google analytics, etc.) to increase intelligence on the stakeholders of our ecosystems.
Budget management: Manage the communications budget, ensuring efficient allocation of resources and return on investment.

Then... Are you the nugget we're looking for? 🤩

Profile

Our ideal candidate will have the following qualifications:

Experiences:

Relevant experience in leadership roles in public affairs and communications, with demonstrated success in developing integrated communications strategies.
Relevant experience in fundraising and business development
Patient and public engagement experience
Previous work experience in a fast-paced business environment

Main qualities:

Strategic and visionary, while being able to smoothly navigate between the macro and micro levels, as needed.
Exceptional leadership and team management skills with previous successful personnel management experience.
Solution-oriented, proactive and innovative approach with a hands-on attitude
Curious and open-minded mind, open to new ideas, new concepts and new people.
Strong understanding of digital strategies and social media.
Excellent oral and written communication skills in English.
Proven ability to manage relations with the media, government and other external partners.
Experience in crisis management and ability to work under pressure.
Entrepreneurial mindset (helping to shape and build the organization's capabilities, internally and externally, as it grows).
Proficiency in communications analytics and performance measurement tools.

Why apply?

The opportunity to work with global non-profit and not-for-profit actors to address societal needs (such as patient engagement, precision medicine, women's health, rare diseases, etc.✨);
The opportunity to join a dedicated, dynamic, diverse and fun team that works to develop innovative and effective programs to solve challenges that others are unaware of or have not been able to solve sustainably to date;
Great flexibility to work from home and/or remotely;
The opportunity to grow personally within the organization as well as be part of the organization's growth trajectory.