Job description

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.

More than 1/3 of all food produced in the world is wasted. And this has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.

Through our marketplace app, we connect businesses that have unsold and surplus food with consumers who can buy and enjoy it at 1/3 of the retail value. We are a certified B Corp with a mission to empower everyone to take action against food waste. In addition to our Marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.

We're growing fast: our community of 103 million registered users and our 237,000 active partners in 18 countries have already saved 373 million meals from waste!

🚀 Your mission

We are looking for a Partner Growth Specialist to join the Belgian superstar team of Too Good To Go in Ghent, soon Brussels. Someone who is motivated and optimistic, passionate about fighting food waste. Someone who draws energy from connecting with their partners on the phone.

💼 Your role

As a Partner Growth Specialist, you will join our team in our office and will be in close contact with your portfolio of ±1000 independent partners on a daily basis. You will be the main point of contact for our partners, focusing on retention, upselling and being the point of contact for all their incoming questions.

By supporting stores, you ensure that they have an amazing experience with Too Good To Go and that they become true ambassadors of the food waste revolution.

You show empathy when you communicate with our partner stores over the phone, understand their needs and guide them towards a collaboration that benefits the stores and Too Good To Go.
Thanks to your actions, partners can integrate Too Good To Go into their daily activities and offer all their surplus food on the app.
You find creative ways to get our message out to our partners. The most common ways are phone calls and mail campaigns.
You develop an in-depth knowledge of how Too Good To Go works, work closely with our independent sales team and maintain a transnational exchange with your colleagues to share best practices

Profile

🤝 Requirements:

You enjoy providing solutions via Ideally, you bring experience in a client-facing role, such as Sales or B2B Customer Service.
The phone and display great interpersonal and communication skills.
You thrive in working with KPIs and targets, like working towards a goal.
You are proficient in Dutch and fluent in English. Speaking French is also an advantage.
You have an eye for detail, you are great at administrative follow-ups.
You work well both independently and within small teams.
You have a positive and proactive mindset, ready to adapt to the needs of a fast-growing organisation.

💛 Our values:

We Win Together, We Raise the Bar, We Keep It Simple, We Build A Legacy, We Care !

Why apply?

✨ What we have to offer :

A rare opportunity to work in a social impact company (and certified B Corp!) where you can see real and tangible impact in your role.
Work alongside a global community of users, partners, and 1,200+ colleagues in 17 countries who have the same important mission.
Opportunities for personal and professional development in a fast-growing environment.
An inclusive company culture where you can bring your whole self to work
A strong, values-driven team culture where we celebrate successes and socialize with colleagues who care about them.

🤩 The advantages:

Working flexibly :

Enjoy hybrid work from our beautiful offices, at home or abroad. 💻
Additional parental leave and days off beyond local legislation and the ability to take an additional week of unpaid leave
Health insurance and pension schemes (subject to country of employment).
Extra days off for important life events

Celebrate and socialize :

Regular social events like summer and winter parties.
Coffee, snacks and fully equipped kitchens.
Get to know our community with a free monthly surprise bag
Paid volunteer time through our Shareback Volunteer Program
Women in the workplace, P.R.I.D.E., People of Colour, and functionally diverse employee resource groups 💚

Conduct of interviews

📝 How to apply :

We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media to get a good overview of Too Good To Go. Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or LinkedIn direct messaging.