Customer Success Intern (Between 3 and 6 months)

👉 As a Customer Success Intern, your missions will be divided between:

• Answer calls between customer success managers and customers around the world to identify their processes and needs

• Learn how the Optimy tool works, understand its features, and assist the Customer Success Executive in setting up the tool for new and existing customers

• Provide assistance in maintaining client-focused documents, reviewing client reports and conducting analyses. 📊

• Provide support for internal projects such as creating, revising processes, organizing promotional sales activities, etc.

• Sharing best practices to contribute to the development of Optimy 🚀

• Start date: as soon as possible

• You are fluent in English and French

• You are enrolled in a university or equivalent institution

• You have an eye for detail and a conscientious approach to quality

• You're proactive and you love action – you're someone who wants to prove your abilities by getting things done

• You have a real interest in Customer Success

• Ability to adapt in an international and multicultural environment

• An internship agreement is provided by your university 🎓

Feel free to send us your CV in English!

1. 45-minute HR call with one of the recruiters

2. You will have an assessment to prepare and present during the second and final interview which will last 1 hour

3. Let's start! 🚀