Center Coordinator

You work mainly at Mundo Matongé with regular services in other Brussels centres.

Your workstation is located at the reception of the center, so you are the first face of our company. 😊✨

You are a member of the 'Support and Community' department and under the supervision of the center manager. You will carry out your tasks in tandem with another coordinator, also part-time:

• You are the preferred point of contact for our members and visitors. You handle e-mail, mail and phone calls in a professional and structured manner. 📞

• You supervise the use of meeting rooms. You process bookings, respond to customer requests and provide assistance in the use of the equipment provided  .

• You are responsible for the order and cleanliness of your centre. You carry out daily checks of all common areas. You coordinate the work of the cleaning team and manage stocks.

•  You are proficient in the various management software. You carry out the administrative work in a meticulous and systematic way: Updating databases, access management, invoicing, etc. 💻

•  You report technical problems to the department concerned and follow up on interventions. You ensure customer satisfaction after the intervention.

•  You develop a relationship of trust with the members of your center by promoting an environment conducive to exchanges. You are involved in the organization of meetings and events for the community.

•  You are versatile and resourceful. You know how to keep your cool in a crisis situation. You like to manage the unexpected while putting in place procedures to improve the processes in place.

• You carry Mundo's sustainability values into your daily work. 🧡

🎓 Education and professional experience:

• At least 3 years of recent and successful experience in a position with similar responsibilities

⭐ Skills and personal qualities:

• Excellent written and oral skills in French, English and Dutch.

• A curiosity to discover new management software.

• A natural ease in customer contact and an ability to create new relationships.

• Excellent organizational skills.

• An ability to manage time and priorities.

• An ability to work independently and know how to take initiative.

• An interest in sustainable development and the voluntary sector is a plus

We read cover letters very carefully!

Be sure to indicate this one, which pushes you to apply to Mundo-lab and particularly for the position of Center Coordinator.

Applications without personalized letters will not be considered.

For candidates selected on the basis of the application

• 1 hour interview with the director of the division and the center manager

For candidates selected following the 1st interview

• 1 hour interview with other members of the team + Practical case / Simulation

Diversity, inclusion and equal opportunities are important to us. Candidates are therefore selected on the basis of their qualities and skills, without distinction of age, religion, origin, disability, sex or gender.