Head of Fundraising
Job description
Within our Fundraising department (8 people), you will be in charge of the strategy and implementation of the recruitment and retention of our members and donors, as well as the sales of products and services to individuals.
You report to the Director of Communication & Fundraising and you are responsible for the people in charge of recruitment in the field and the administrative management of members and donors (4 people + students and volunteers). You benefit from the support of the communication department and a fundraising campaign manager.
1. As a person responsible for collecting funds from individuals
In line with the Fundraising's general strategy, you will establish the strategy for the recruitment and retention of members and donors, as well as the sales of products and services to individuals
You promote and support fundraising across the entire association
You imagine and define the budget and the mechanics of actions and campaigns
You will coordinate the implementation of these with the support of the communication department and a fundraising campaign manager, focusing on:
Digital
face-to-face recruitment (during our activities and events, but also by organizing stands, with the support of field recruiters and Natagora volunteers)
2. As the team leader in charge of the recruitment and management of members and donors
You will contribute to the implementation of a CRM for marketing purposes (in 2025) and to the reflection on the processes of managing members and donors
You will conduct operational meetings and individual evaluations of the member and donor service
Faced with complex situations and changes, you promote the search for solutions, within your team, but also in a transversal way within the association
Profile
Graduate degree or equivalent experience in customer-oriented marketing (BtoC), recruitment campaigns
You have a minimum of 3 years' experience in a similar position, including team management
Proven experience in CRM is highly desired
Experience in Fundraising in a recognized association is a plus
Written and oral fluency in French
Working knowledge of English - Dutch is a plus
Why apply?
To join a leading naturalist association in Wallonia and Brussels, with more than 170 employees and 2,000 volunteers, and integrated into the global Birdlife network.
A work environment where social interactions are numerous and varied (with the public, members, volunteers, colleagues)
A permanent contract, full-time (38 hours/week) with the possibility of partial teleworking (maximum 50% of working time)
Remuneration on the basis of the scales in force in the non-profit sector (CP329.02 - Scale 4.2)
Meal vouchers, home-work transport costs and a professional GSM call + data subscription
Place of work: at our head office in Namur or in one of our offices in Liège or Brussels (presence required in Namur at least 1 day/week)
Conduct of interviews
Send your cover letter accompanied by a CV, mentioning the reference "Fundraising Manager" to Roxane CHAVAGNE, recrutement@natagora.be by 15/4/2025 at the latest.
Candidates who are selected on the basis of their application will be invited to an interview on 23/4/25, in our offices in Namur.