Job description

Do you want to make a difference and contribute to the creation of a better world? Do you want to develop your skills and knowledge, while translating your ideals into practice? Join us, we are at the forefront of ethical banking and global impact investing and we need people like you to make a difference. 🌱

We believe that money can help make the world a better place. Our organization was founded on this belief. Our mission is to create a society that preserves and promotes the quality of life of all its members by placing human dignity at the centre of its concerns.

Today, we are looking for an Operations co-worker to join the Customer Services team in Brussels on a full-time contract for an indefinite period. ✨

You will join a team of 7 employees and take over the following tasks:

You are responsible for opening the accounts of our Business and Retail customers.
You update our customer data and accounts.
You manage incoming mail and emails, and ensure that customers and other departments receive a response on time.
You work together with the sales teams to best serve our customers.

Profile

What you bring

Your unique potential and values are most important to us. We are looking for people who think globally, always aware of their impact on society, the environment and the economy. 🌍

To succeed in this position:

You are a keen administrator and successfully combine efficiency and precision.
You put the customer first and communicate in a friendly way
You adapt easily in a changing environment.
You speak perfect French and have a good knowledge of Dutch
You are structured. You are autonomous in your work and have a good team spirit.

Why apply?

A motivating corporate culture

What matters most about our company is that you are part of a community that helps make the world a better place. We are constantly improving our work culture to create the right conditions for everyone to thrive, so that you can:

Finding meaning in your work
Create positive energy and impact with your colleagues
Building mutual trust and respect in working relationships
Grow professionally and personally

A pleasant working environment

Our sustainable building the "Quatuor" in Brussels is located a 10-minute walk from the Gare du Nord. Combined with the ability to work from home, it's an inspiring place to easily connect with colleagues. The building has been awarded the "outstanding" label, the highest possible ranking on the BREEAM certification scale that ranks buildings on their energy efficiency, sustainability and societal contribution. 🌞

Attractive remuneration and working conditions:

A salary in line with your position, our remuneration policy and your experience
An attractive package including meal vouchers, eco vouchers, group and hospitalisation insurance, 100% reimbursement of transport costs, a company bike, etc.
The possibility of teleworking two to four days a week
32 days off and a 37-hour week.
Numerous learning and training opportunities

Conduct of interviews

Are you interested in this position?

If you want to make a difference, please join the Triodos community by applying.

Everyone is welcome to join us. Our culture is based on values that aim to benefit both society and each of its members. We are committed to equity and diversity and value everyone's perspective. We strive to create an environment in which all employees and our wider community can feel safe and included.

If you are interested in the position but still have questions, please do not hesitate to contact us.

We also don't want to miss out on candidates who think they don't fit the job description exactly, so if this position sounds interesting to you and you think you can add value to it, don't hesitate to send us your CV and cover letter!

Conduct of the interviews: