Assistant Store Manager in Wavre

✨ Context

The non-profit organisation Les Petits Riens has more than 300 employees and about 450 volunteers. The non-profit organisation is involved in socio-economic activities of collecting, sorting and marketing second-hand goods (textiles and various objects) in 30 shops operated by the association.

These activities support a socio-professional integration platform for people who are far from the labour market or who want to get involved in the causes that drive the missions of the various structures of Les Petits Riens (socio-professional integration, accommodation for the homeless, material assistance, psycho-medico-social support, etc.).

In order to assist the manager of the Wavre store in the daily management of the team composed of employees and socio-professional integration contracts (Art 60, volunteers, service providers of work sentences, etc.), we are recruiting an Assistant Manager (h.f.x.) on a permanent contract. 🤩

 👉 Mission

In consultation and under the supervision of the store manager, your responsibilities are varied :

• You will support, train, lead and monitor the team

• You participate in and lead the team on donation sorting and shelf traffic activities

• You will participate in the commercial dynamism of the store according to the marketing and merchandising orientations of the sales department

• You set up themes and highlights according to current 👕 trends

• You quickly understand the expectations and needs of your customers and you adapt the store's offer according to them 

• You manage the checkouts and ensure the administrative follow-up of the store

• You regularly analyse the results in collaboration with the store manager

• You ensure compliance with safety procedures and the well-being of your teams 🤗

• You collaborate constructively with all the departments working in support

• You are responsible for service and customer satisfaction

• You carry out the project and mission of the non-profit organisation Les Petits Riens 💛

• Occasionally you will go to the other sites of Les Petits Riens (meetings, replacement, training,...)

• You have an affinity in the sales industry, as well as experience in team 🤝 management

• You are passionate about fashion, brands, textiles and second-hand accessories

• You know the rules of layout of a display and merchandising

• You like challenges and your social fiber is recognized

• You like contact with customers 😊

• You are dynamic, organized and you adapt easily to the unexpected

• You know how to juggle with figures and extract a fine 🔎 analysis

• You are autonomous and therefore demonstrate great organizational and stress management skills

• You are fluent in oral and written French. English and Dutch are assets

• You have a good command of Office Outlook, Word, Excel, PowerPoint 💻 tools

A first telephone interview will be organised for candidates who match the profile description.

We will then meet with the successful candidates following the telephone interview.