Medical Manager, Healthcare

Fixed-time

Brussels or Liège

Job description

As a Medical Healthcare Manager, your mission is to complete the procedures for medical approval requests in order to open the right to reimbursement of health care. 🩺✨

Your responsibilities as a Medical Healthcare Manager:

Analyze and check the authenticity of the criteria/documents that may give rise to the right to a medical agreement within the framework of compulsory health care insurance
Search for additional information in existing records or databases and, if necessary, contact clients, physicians/third parties to request additional information or missing documents
To give an agreement or a refusal of a medical agreement according to the matters that may be the subject of a delegation of the medical advisers or to prepare and submit/follow up on requests to the medical advisers to obtain their decision
Detect medico-social situations that require special attention for more personalized help/support to the client and refer the client internally if necessary
Follow up on customer complaints in compliance with regulatory conditions in order to avoid financial penalties
Communicate the decisions of the department or doctors via all channels and ensure the permanence to answer the various questions of the customers.

Profile

You hold, at least, a bachelor's degree or equivalent by experience. 🎓
You have a strong customer focus, demonstrating your ability to understand and respond to customer needs while respecting the rules and procedures in force.
Your ability to work in a team is undeniable, promoting cohesion and openness to the ideas of others.
You have a strong sense of quality and are change-oriented, able to adapt quickly to changes in the industry.
Your analytical and reasoning skills, allowing you to efficiently process requests and rigorously follow procedures, while ensuring optimal customer service.
Your proactive attitude and commitment are the driving forces behind your professional approach, contributing to customer satisfaction and the group's success in managing daily challenges.
Knowledge of Dutch and/or English is an asset.

Why apply?

A full-time, fixed-term contract with flexible hours and the possibility of teleworking up to 3 days a week.
An exciting position with real future prospects in a fast-growing company.
In-depth training in the mutual insurance sector when you arrive and regular training throughout your career.
An attractive salary with many extra-legal benefits that can be adjusted according to your needs.
Up to 46 days of leave per year.
Place of work : Brussels or Liège.

Conduct of interviews

Phone Screening
Personality questionnaire and reasoning tests
1 interview with the recruiter and the company
Here we go! 🚀

Diversity, inclusion and equal opportunities are important to us. Applicants are therefore selected on the basis of their qualities and skills, without distinction as to age, religion, origin, disability, sex or gender.

If you have a disability, learning difficulty or illness and would like to benefit from reasonable accommodation as part of the selection procedure, please mention this on your application. Just say so in your application. The conditions will be adapted as best we can so that you can apply in the best possible circumstances.