Business Analysis and User Acceptance Team Lead

As a Team Lead Business Analyst & User Acceptance,  you will be responsible for supervising a team of employees and organizing the work within this team, in order to participate in the achievement of the department's objectives.

Your day-to-day responsibilities are: 

🤝 People Management

• Ensure that the team delivers what it promises by taking into account customer needs, processes, performance, organization, skills, mindset, and behaviors. 

• Encourage the individual development of each team member by identifying training needs and providing opportunities for growth. 

• Contribute personally to the team's development by sharing knowledge, best practices and fostering a collaborative and inclusive work environment. 

• Manage human resources and the practical aspects of the team such as leave, schedule management, absences as well as individual performance. 

• Monitor the team's performance indicators and propose corrective actions if necessary. 

💼 Content Management:

•  Provide technical and methodological support to team members in the performance of their tasks, sharing best practices and solving complex problems.  

• Take responsibility for the team's deliverables and ensure that they are completed on time and according to established quality standards.  

• Ensure the quality and relevance of the documents produced by the team, such as business requirements, functional analyses,...  

• Oversee the planning, design, execution, and validation of test cases, ensuring that they cover all relevant scenarios and business requirements.  

• Ensure the quality and relevance of the documents produced by the team, such as test cases, bug reports,...  

• Collaborate closely with development, design, and project management teams to ensure smooth communication and effective coordination of activities.  

• Identify opportunities to improve business analysis processes and propose initiatives to increase the efficiency and quality of deliverables.  

• Identify opportunities for test improvement and propose initiatives to increase the efficiency and quality of deliverables.  

• Organize regular retrospectives with the team to assess past performance and plan future improvement actions.  

• Actively contribute to the development of the department's overall strategy by providing insights and recommendations based on the team's expertise and market needs.  

• Define KPIs to track the efficiency and quality of the team's work, such as test coverage rate, anomaly detection, and user satisfaction.

• You have an in-depth knowledge of the technologies of the digital world. 

• Master's level or equivalent by experience (min 5 years).  🎓

• Strong organizational skills and attention to detail, with an ability to work in a methodical and structured manner.  

• You have strong leadership skills that allow you to federate and manage your team as well as stakeholders 

• You have an outstanding customer focus . 

• You are a driver of change and it motivates you. 🚀

• You are results-oriented and pragmatic.

• You are diplomatic, have a strong sense of communication and demonstrate excellent interpersonal skills

• Ability to work collaboratively with technical teams and understand the dynamics of collaboration between departments.  

• Previous experience as a project member or project manager, as well as a working knowledge of the Agile methodology.  

• You have expertise in the fields of business analysis and software testing. 

• You are familiar with business analysis methodologies and tools, including process modeling techniques.  

• You have a good knowledge of testing methodologies and tools, including the creation of test cases and the use of bug tracking tools.  

• Relevant certifications in business analysis or software testing (e.g., CBAP, ISTQB) would be an asset. 

• Phone Screening

• Personality questionnaire and reasoning tests

• 1 interview with the recruiter and the company

• Here we go! 🚀